Privacy Policy

Information We Collect

At Notebook Pinecone, we collect information that helps us provide you with personalized nutrition guidance and learning experiences. The data we gather falls into several categories, each serving specific purposes in enhancing your health journey.

Personal Information

When you register for our services, we collect basic identifying information including your name, email address, and contact details. This information is essential for account creation and communication purposes.

Health and Nutrition Data

To provide effective nutrition guidance, we collect information about your dietary habits, food preferences, allergies, and health goals. This includes data you provide directly through our assessment tools and ongoing interactions with our platform.

• Dietary restrictions and food allergies
• Current eating patterns and meal preferences
• Physical activity levels and exercise routines
• Health conditions relevant to nutrition planning
• Progress tracking data including weight changes and energy levels

Technical and Usage Information

We automatically collect certain technical information when you use our platform. This includes your device's IP address, browser type, pages visited, and how you interact with our content. This data helps us improve our services and ensure platform security.

How We Use Your Information

Your information serves multiple important purposes that directly benefit your experience with Notebook Pinecone. We use this data responsibly to create personalized learning experiences and provide relevant nutrition guidance.

1. Personalized Learning: We analyze your learning patterns and preferences to recommend courses, adjust difficulty levels, and suggest relevant content that matches your nutrition goals.
2. Health Recommendations: Your health profile enables us to provide tailored nutrition advice, meal suggestions, and dietary guidance that considers your specific needs and restrictions.
3. Progress Tracking: We monitor your engagement with our platform to help you track your learning journey and celebrate achievements in your nutrition education.
4. Platform Improvement: Usage data helps us identify areas where we can enhance user experience, fix technical issues, and develop new features that better serve our community.
5. Communication: We use your contact information to send important updates, educational content, and respond to your questions or support requests.
6. Security and Fraud Prevention: Technical data helps us protect your account from unauthorized access and maintain the integrity of our platform.

Data Sharing and Disclosure

Notebook Pinecone operates with a principle of minimal data sharing. We do not sell, rent, or trade your personal information to third parties. However, there are specific circumstances where we may share certain data, always with appropriate safeguards in place.

Service Providers

We work with trusted service providers who help us operate our platform effectively. These partners have access only to the information necessary to perform their services and are bound by strict confidentiality agreements.

• Cloud hosting providers for secure data storage and platform operation
• Email service providers for delivering educational content and notifications
• Analytics services to understand platform usage and improve user experience
• Payment processors for handling subscription transactions securely
• Customer support tools to provide efficient assistance when you need help

Legal Requirements

We may disclose your information when required by law, such as responding to court orders, legal processes, or government requests. We will notify you of such requests unless prohibited by law or when we believe notification could compromise an investigation.

Business Transfers

In the unlikely event that Notebook Pinecone is acquired by or merged with another company, your information may be transferred as part of that transaction. We would notify you of any such change and ensure your data continues to be protected under this privacy policy or a similar one.

Your Rights and Choices

You have significant control over your personal information and how we use it. Understanding these rights empowers you to make informed decisions about your data and privacy preferences.

Access and Correction

You can access, review, and update your personal information at any time through your account settings. If you notice any inaccuracies or want to make changes, you can do so directly or contact our support team for assistance.

Data Portability

You have the right to receive a copy of your personal data in a structured, machine-readable format. This includes your learning progress, health profile, and account information. You can request this data through your account settings or by contacting us directly.

Deletion Rights

You can request deletion of your personal information at any time. We will honor these requests promptly, though we may retain certain information for legal compliance or legitimate business purposes, such as preventing fraud or resolving disputes.

Communication Preferences

You control how we communicate with you. You can opt out of marketing emails while still receiving important account notifications. Educational content emails can also be customized based on your learning interests and goals.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures that cover both technical and administrative aspects of data protection.

Technical Safeguards

Our platform uses industry-standard encryption to protect data both in transit and at rest. All communications between your device and our servers are secured using SSL/TLS encryption. Your password is hashed using strong cryptographic algorithms, and we regularly update our security protocols.

• 256-bit SSL encryption for all data transmissions
• Advanced firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Secure data centers with physical access controls
• Automated backup systems with encrypted storage

Access Controls

We limit access to your personal information to employees and contractors who need it to perform their job functions. All team members undergo security training and sign confidentiality agreements. We use role-based access controls to ensure people only see the information necessary for their responsibilities.

Incident Response

In the unlikely event of a security incident, we have procedures in place to respond quickly and effectively. We will notify affected users and relevant authorities as required by law, and take immediate steps to secure the platform and prevent further issues.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of data have different retention periods based on their purpose and legal requirements.

When data is deleted, it is permanently removed from our active systems. Some information may persist in backup systems for a limited time as part of our disaster recovery procedures, but this data is not accessible for normal operations.

International Data Transfers

Notebook Pinecone operates primarily within the Czech Republic, but we may transfer data to other countries where our service providers are located. When we do transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

For transfers outside the European Economic Area, we use standard contractual clauses approved by the European Commission or other appropriate legal mechanisms to ensure your data receives adequate protection regardless of location.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will delete it promptly and terminate the associated account.

Parents or guardians who believe their child has provided us with personal information should contact us immediately so we can take appropriate action.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, keep you logged in, and understand how you use our services.

Types of Cookies We Use

• Essential Cookies: Necessary for basic platform functionality and security
• Preference Cookies: Remember your settings and customization choices
• Analytics Cookies: Help us understand platform usage and improve our services
• Performance Cookies: Enable us to optimize loading times and user experience

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.